Accessibility Statement

Accessibility

Thank you for visiting the official 95 Express website and reviewing our accessibility statement. 95 Express is a transportation facility owned and maintained by the Florida Department of Transportation (FDOT). Website content is administered by South Florida Commuter Services (SFCS), a program operated by FDOT.

We are committed to ensuring accessibility and inclusion for all users, including individuals with disabilities, across all digital services, programs, and transportation-related information.

Mission

Our mission is to develop and maintain digital platforms that are accessible to individuals of all abilities. Every visitor has the right to access information independently, conveniently, and without barriers, and to interact with our website effectively.

95 Express and its supporting programs strive to provide full accessibility to services and information unless doing so would fundamentally alter the nature of a program or create an undue administrative or financial burden.

Accessibility Commitment

95 Express is part of a broader transportation system designed to improve safety, mobility, and travel-time reliability along Interstate 95 in South Florida .

As part of FDOT, we aim to ensure our digital presence aligns with the Americans with Disabilities Act (ADA) and recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where feasible.

We are continuously working to improve accessibility across this website, including navigation, forms, maps, and transportation-related resources.

Need Assistance?

If you experience difficulty accessing any content on this website, or if you require information in an alternative format, please contact us so we can assist you.

Phone: 1-800-234-7433
Website: https://95express.com/

We will make reasonable efforts to respond promptly and provide accessible alternatives.

Programs and Services Accessibility

95 Express is a managed lanes system that improves traffic flow and provides travel options such as express lanes, transit connections, and carpool incentives .

We are committed to ensuring that all users – including those using assistive technologies – can access information about tolling, eligibility programs, transit services, and roadway usage.

ADA Grievance Procedure

If you believe you have been denied access to information or services provided through this website, you may submit a complaint or request assistance. All accessibility concerns will be reviewed and addressed in accordance with applicable ADA guidelines.

ADA Notice

95 Express, through the Florida Department of Transportation and South Florida Commuter Services, provides services in compliance with the Americans with Disabilities Act. We are committed to ensuring equal access to all programs, services, and activities for individuals with disabilities.

Title VI Non-Discrimination

In addition to ADA compliance, FDOT and SFCS uphold Title VI of the Civil Rights Act, ensuring that no individual is excluded from participation in, denied benefits of, or subjected to discrimination based on race, color, or national origin.

Adobe PDFs and Documents

This website may contain links to downloadable PDF documents that require a PDF reader such as Adobe Acrobat Reader.

If you use assistive technology and encounter difficulty accessing PDF content, please contact us so that we can provide the information in an accessible format upon request.

Ongoing Improvements

Accessibility is an ongoing effort. FDOT and South Florida Commuter Services regularly evaluate and improve digital accessibility across their platforms. User feedback plays an important role in this process, and we encourage you to report any issues or suggestions.